Also tried to do a DFU Restore using click-wheel commands and that didn't work either.Īlso if this helps the About setting on the ipod shows it with 299MB of used space and 148gb of free space. So while it looks like an iPod, it doesn't behave like an iPod for this particular function. When the Apple logo appears, and I switch the one finger to the click-wheel command on the left to call up the diagnostics white screen, it hesitates for awhile and then goes back to the menu screen. PS: Another odd thing: When I use the click-wheel commands to attempt to do a diagnostic test, it doesn't work. However, when I came home and USB connected the iPod to my machine (using the same cable cord I used at the neighbor's) Windows 10 recognized it only as a USB device not an iPod, and obviously, iTunes didn't recognize it at all. I had the neighbor do an iTunes restore (again on a Windows machine) it worked fine, and his machine, and iTunes, was able to read the device as an iPod. The neighbor's PC, and iTunes, were able to recognize the device as an iPod. I found a neighbor with iTunes on a Windows PC. This particular 160gb iPod is empty so I have NO PROBLEM to doing a restore, and with the iPod being un-cluttered with anything on it you'd think a restore would be a no-brainer!!!Īgain I appreciate your help, but somehow I feel that Apple is making this a lot harder to resolve than should be necessary. Is it because I can't change the disk (iPod) to fat32 that iTunes cannot recognize the device?īy the way I've been through device manager and confirmed I have the most current APPLE USB drivers so I don't believe that's the issue. I'm at the point where I can't seem to get the iPod out of disk mode no matter what I try (doing the system diagnostics test & reset doesn't seem to make a difference, as it always seems to come back to the apple logo followed by the disk screen stating do not disconnect), and I've found no solution anywhere for converting exfat format to fat32. This is driving me nuts because a restore/erase ought to be simple. Unfortunately while this is going on the iPod in Windows 10 continues to show as a disk not as an iPod. The DFU process works, when completed the iPod screen states USE iTunes TO RESTORE, and when I turn iTunes back on iTunes displays it's doing the recovery and prep work (the iPod is connected via USB while this is going on). Tried a second, third and fourth time and can only tell you this:

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